If you have successfully registered your Parent/Student account and have forgotten your password, please follow the instructions below. 
 
  1. To set a new password, click the 'Forget Password' button on the log in page. 
  2. You will be prompted to enter the username associated with your account. 
  3. A temporary password will be sent to your preferred method of contact (SMS or email) associated with the account. The temporary password will be valid for one (1) hour after receipt.
  4. Log in with your username and temporary password. 
  5. You will then be prompted to reset your password. All passwords must contain:
  • A minimum of eight (8) characters
  • At least one (1) capital letter
  • At least one (1) common letter
  • At least one (1) number
  • At least one (1) special character

Upon successful password reset, you will have access to your account.